top of page

Our Privacy Policy


DPS understands that the privacy of your personal information is important to you. The nature of our business requires us to collect and maintain Personal Information. This Policy describes the types of Personal Information we collect, how we may use that information, and how we protect it. We also provide information on how you can update your information or contact us with questions about our privacy practices.



Welcome to the Dean’s Professional Services – Smith & Dean, Inc. website, emails, and/or mobile applications (the “Site”). Throughout these terms, "DPS”, "we," "us" and "our" refer to Smith & Dean, Inc. dba Dean’s Professional Services, and its divisions. This website privacy policy (“Privacy Policy”) describes how we may use and disclose personally identifiable information that we may collect about you through this Site (“Personal Information”).


Information we collect.

When you complete an application (online or offline) on our site, create a web user account, and/or complete a general registration form online or offline, we may ask for certain personal information such as: your name, mailing address, phone number, email address, (and other contact information); information related to previous and current employment, such as the companies, past job titles, compensation, work related experiences, and reason for separation; your skills and abilities including language proficiencies; education, including degrees held and institutions attended; your preference regarding employment type, anticipated availability and names and contact information of professional references. 


You may upload a resume, which will provide personal information by inclusion. If you decide to contact us directly or through an internet application, we will receive the contact information you provided so that we can respond. We may combine information collected about you with other information we receive from outside sources and vendors, such as information you may be provided to us by other means or information collected by our staffing and human resources team. 


You may elect not to provide us with all the information requested. Please note, this may impede or slow the process of creating an online account, and/or facilitate the job placement process. 



When you visit our site, we may send one or more “cookies” to you computer or other device. A “cookie” is a small data file transferred by a website to your computer’s hard drive. DPS uses cookies to help improve the site and personalize your visit by customizing our web pages. DPS may also collect information about your computer, including your IP address, operating system and browser type. Most browsers will accept cookies automatically from the site. You may refuse to accept cookies by adjusting your preferences on your browser. 


How we use your information 

DPS uses your information to provide you with job placement services. We may also use your information for a variety of related purposes and other business functions such as: 

  • To establish and maintain an employment or staffing relationship with you

  • To fulfill your request for information and to communicate with you, such as email or text alerts in regard to positions and services offered. 

  • To provide you with services such as training, career counseling, or career transition services

  • To arrange employment assignments for you 

  • To provide payroll and human resources functions, including employee benefits programs

  • To assess whether you are qualified for a position

  • To consider and address feedback provided 

  • To provide referral services 

  • To inform our clients, candidates and business partners about our services 

  • To help us administer or improve our business and our services

  • To perform certain research and analyses 

  • To protect the integrity of or improve our websites, systems and security

  • To prevent harm or financial loss

  • To mitigate risk, fulfill legal obligations or address compliance needs, and to resolve or defend legal claims


Shared Information 

We may share personal information collected in situations such as: 

  • With clients who may have job opportunities available 

  • With business partners, vendors, and service providers who are authorized to use information to perform services on our behalf or for limited administrative purposes, such as complying with client or legal requirements. 

  • When reasonably requested or required by law enforcement authorities or other government officials 

  • When DPS believes that it is necessary to: (i) protect the integrity of the Site; (ii) protect rights of DPS; (iii) comply with any court order; (iv) comply with any legal proceedings; (v) assert DPS’s claim under the Terms of Use; and (vi) satisfy any claims regarding violations of third party's rights;

  • When we believe disclosure is appropriate to prevent physical harm or financial loss;

  • When reasonably necessary to an investigation of suspected or actual illegal activity;

  • As needed to protect the vital interests of an individual; and

  • In the event we sell or transfer all or a portion of our business or assets.


We do not share your information with third parties and affiliates for sales or marketing purposes without written consent or approval. 


Information Security 

We maintain administrative, physical, and technical safeguards intended to protect against the loss, misuse, or unauthorized access, acquisition, alteration or destruction of information we collect through physical and automated means. Your DPS account is protected by your log-in credentials, which you must keep secure and confidential. Unfortunately, however, no security system, or system of transmitting personal information over the Internet can be guaranteed to be 100% secure.


DPS wants to maintain accurate information and provides you with options to update your information. You can log into your account and modify your information at any time using your log-in credentials.



Links to Other Sites

The site may contain links to other websites maintained by third parties and not owned or operated by DPS. Links to other sites are provided merely for your convenience. DPS does not control other sites or their privacy practices, which may differ from DPS. DPS is not responsible for the privacy practices or the content of other sites. DPS is not responsible for any losses, damages, or other liabilities incurred because of other sites. 


We reserve the right to modify or update this Privacy Policy without prior notice to you to reflect changes in our information collection, use and security practices. Updates to this policy will be posted here.

Non-Retaliation Policy

Non Retaliation Policy

All employees may report any and all ethical or clinical issues to proper authorities without the fear of retaliation by Smith & Dean, Inc. DBA Dean’s Professional Services (DPS). No employee will be penalized, disciplined, discriminated against for exercising his or her right of complaint, or assisting another employee in the presentation of the grievance.  

Reporting a Complaint

Reporting a Complaint

If you have a complaint about Dean’s Professional Services or the quality of care at a Joint Commission-accredited health care organization, The Joint Commission wants to know about it. Submit your complaint online or send it by mail, fax, or e-mail. Summarize the issues in one to two pages and include the name, street address, city, and state of the health care organization.


The Joint Commission encourages anyone who has concerns or complaints about the safety and quality of care to bring those concerns or complaints first to the attention of the Dean’s Professional Services leadership or Executive Compliance Committee, which will often lead to more immediate resolution of the matter. Matters concerning billing, insurance, payment disputes, individual personnel or labor relations issues are not within The Joint Commission’s scope. Also, The Joint Commission does not review complaints of any kind in unaccredited organizations.



Office of Quality Monitoring
The Joint Commission
Fax: One Renaissance Boulevard
Office of Quality Monitoring
Oakbrook Terrace, IL 60181
(630) 792-5636

bottom of page