Our Privacy Policy
Introduction
Welcome to Dean’s Professional Services – Smith & Dean, Inc. (“DPS,” “we,” “us,” or “our”), including all affiliated divisions and entities. This Privacy Policy explains how DPS collects, uses, discloses, and protects personal information obtained through our websites, mobile applications, email communications, and other online or offline interactions (collectively, the “Site”). By using our Site or providing personal information to us, you agree to this Privacy Policy.
Purpose
DPS is committed to protecting your privacy and maintaining the confidentiality of your personal information.
We comply with all applicable federal, state, and local privacy and data protection laws, including but not limited to:
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California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
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Colorado Privacy Act (CPA)
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Connecticut Data Privacy Act (CTDPA)
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Virginia Consumer Data Protection Act (VCDPA)
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Texas Data Privacy and Security Act (TDPSA)
This Privacy Policy explains what we collect, how we use it, and your rights under these laws.
Information Collected
DPS collects personal and sensitive information necessary to operate as a multi-state staffing and workforce solutions company.
We retain this information only as long as necessary for business or legal purposes.
How we Use Information
We use your personal information to:
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Recruit, screen, and credential candidates
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Process onboarding, payroll, and benefits
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Meet legal, contractual, and client compliance requirements
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Communicate about job opportunities and assignments
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Ensure occupational health, safety, and security
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Improve internal operations and service delivery
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Comply with federal and state laws and audits
We do not sell or share personal information for advertising or profiling.
Information Sharing
We may disclose personal information to:
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Clients – to verify qualifications or placement eligibility
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Service Providers – for payroll, background, benefits, or IT processing
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Regulators and Auditors – when legally required
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Legal Entities – to protect DPS’s rights or respond to lawful requests
Third parties are contractually bound to use information only for authorized purposes.
Cookies
Our Site uses cookies to enhance user experience and analyze performance.
You may disable cookies in your browser settings; however, doing so may limit certain website functions.
Data Security
We use administrative, technical, and physical safeguards to protect data against unauthorized access, loss, or misuse.
While no system is entirely secure, DPS continuously improves security practices to meet industry standards.
Privacy Rights by State
Depending on your state of residence, you may have privacy rights under CCPA/CPRA, CPA, CTDPA, VCDPA, or TDPSA, including:
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Right to Know/Access – Request copies of information we collect.
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Right to Delete – Ask us to delete your personal information.
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Right to Correct – Request corrections to inaccurate information.
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Right to Limit or Opt Out – Restrict use of sensitive information.
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Right to Non-Discrimination – You will not be treated differently for exercising privacy rights.
Exercising Your Rights
To make a privacy request, please contact:
713-785-7483
We will verify your identity and respond within 45 days as required by law.
Authorized Agents
If allowed by law, you may designate an authorized agent to act on your behalf by providing written authorization and verifying your identity directly with DPS.
Employee, Applicant, and Contractor Notice
If you are a DPS employee, applicant, or contractor in a regulated state (e.g., CA, CO, TX, VA, CT), you will receive a Notice at Collection describing:
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Categories of information collected
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Purpose and retention periods
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Whether your data is sold or shared (it is not)
Requests for copies or additional details can be made via 713-785-7483
Links to Third-Party Sites
DPS may link to external websites for your convenience. We are not responsible for their content or privacy practices and encourage you to review their policies.
Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect information from minors.
International Use
DPS operates in the United States. Any cross-border processing complies with applicable U.S. data protection laws.
Policy Updates
We may update this Privacy Policy to reflect legal or operational changes. The effective date above reflects the latest version.
Changes will be posted on our website.
Contact Information
Smith & Dean, Inc. dba Dean’s Professional Services
Attn: Compliance Office
1250 Wood Branch Park Drive, Suite 650
Houston, TX 77079
713-785-7483
🌐 www.deansprofessionalservices.com/privacy
Notice at Collection (For California and Similar State Residents)
At or before collecting personal information, DPS provides or directs you to this notice identifying categories of information, purposes of use, retention periods, and your rights.
DPS does not sell or share personal information.
Non Retaliation Policy
All employees may report any and all ethical or clinical issues to proper authorities without the fear of retaliation by Smith & Dean, Inc. DBA Dean’s Professional Services (DPS). No employee will be penalized, disciplined, discriminated against for exercising his or her right of complaint, or assisting another employee in the presentation of the grievance.
Reporting a Complaint
If you have a complaint about Dean’s Professional Services or the quality of care at a Joint Commission-accredited health care organization, The Joint Commission wants to know about it. Submit your complaint online or send it by mail, fax, or e-mail. Summarize the issues in one to two pages and include the name, street address, city, and state of the health care organization.
The Joint Commission encourages anyone who has concerns or complaints about the safety and quality of care to bring those concerns or complaints first to the attention of the Dean’s Professional Services leadership or Executive Compliance Committee, which will often lead to more immediate resolution of the matter. Matters concerning billing, insurance, payment disputes, individual personnel or labor relations issues are not within The Joint Commission’s scope. Also, The Joint Commission does not review complaints of any kind in unaccredited organizations.
E-Mail:
Office of Quality Monitoring
The Joint Commission
Fax: One Renaissance Boulevard
Office of Quality Monitoring
Oakbrook Terrace, IL 60181
(630) 792-5636