Jennifer Dean is a national, award-winning speaker, author, and industry expert. Her enthusiasm and energy paired with her passion for service are unlike any other.

 Book Jennifer for your Next Event: 

  • Live Events

  • Keynote Appearances

  • Group Workshops and Seminars

Learn and Grow with Jennifer.

Jennifer Lynn Dean is the President & Founder of Dean’s Professional Services - Smith & Dean, Inc., an award-winning staffing, staff development and consulting firm. In 1993, Dean’s Professional Services opened it’s doors, specializing in medical staffing and consulting. Since that time, the company has become a solution-based partnership for clients, a career home base for our applicants, and a professional development and education partner for the communities we serve.


Shop Books Written by Jennifer Dean

An Energy Drink for the Soul is the first sip in a series of books that will help encourage, enlighten, and reinforce the fact that we can make it if we try. Jennifer Dean shares years of experiences to show that we all stumble, and sometimes fall, but we get up.


An Energy Drink for the Soul, “Just a Taste” is a 30-day journal that will help encourage and enlighten you with just a few of Jennifer’s “Deanisms” that have helped so many along the way!


Be Inspired. 

Passionate Message. Changed Lives.

Be inspired to service yourself and service others for a purposeful life – no matter your position or career path, understanding attitude and service can change your career, and your life’s trajectory. Jennifer Dean’s live events, keynote appearances, and group workshops will help close the gap between where you are and where you want to be.

As an entrepreneur, Jennifer developed a strong desire to share her knowledge with others through public speaking. Her company, Outspoken, provides professional development, customer service training, and customized workshops. A highly sought-after speaker and life coach, Jennifer speaks more than 60 times per year to various medical associations, physician’s offices, educational centers, churches, and graduation commencements throughout the United States.


In addition, she has shared her journey about life with laugh-out-loud wisdom through her book entitled An Energy Drink for the Soul, “The First Sip” and her 30-day journal, An Energy Drink for the Soul, “Just a Taste.”


Jennifer has been featured on several media outlets, including, The Houston Business Journal, The Price of Business, Great Day Houston, The Isiah Carey Show, and Women Who Lead with Dr. Ruth Ollison.



Her style of presentation was phenomenal!

It has been a pleasure to have Jennifer Dean implement a company wide customer service initiative.

Jennifer was an excellent speaker!! 

She shared several powerful and positive messages.



Jennifer Dean's unique workshops have been developed to build a culture that thrives on internal service. Through her experiences, Jennifer has been able to develop an experience that highlights employee impact on customer service and has the ability to change the trajectory of your staff's outlook through internal and self motivation. 

"Where you focus is where you go!" - Jennifer Dean



Turning Service Inside Out

Prepare yourself for a trip through customer service as Jennifer Dean presents best practices to turn your service inside out. Participants will walk away with a clear understanding of customer service and its lasting domino effect. 


is the first day of


This workshop reminds attendees that we should not treat a Monday or Friday any different than any other day of the week. The same philosophy you apply to get is job should not change. You are on an interview every single day and must always give 150% to your job. 


into reality

This workshop is designed for youth, college students, church groups, or anyone that has lost their way. Know how to develop the mindset that if you can dream it, then you can achieve it. 


in the


This workshop presents successful ways to implement diversity in the work place. Jennifer creates a diversity guide that managers will be able to implement and execute immediately. 




This workshop provides leaders with tools that will build trust among team members and unleash energy, creativity, and spirit. Additionally, focuses on financial teamwork and building successful teams. 



This workshop is designed to show how creating a healthy in-house team through internal customer service makes for a fun, safe, and desirable working environment for your entire team. A customer is anyone with a need! 


A highly participating workshop that focuses on services from the front desk to the back desk, covering professionalism, the domino effect, and making your own weather.


for a job is a


This workshop helps  physically and mentally prepare attendees for finding a job. You have to prepare and plan to find a job, you must put in work to keep the job as well. The same methods you apply to getting a job are the same ones you must maintain to keep a job. 




Hold on to your seat, you are about to feel motivated and have some laugh-out-loud moments with this interactive presentation, designed for the everyday woman. Topics will address: proactive approach, effective communication, empowerment, and personal motivation.

Connect with Jennifer

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